Terms & Conditions
Standard ecommerce terms for purchases from ION Peptide.
About These Terms
These terms apply to use of ionpeptide-uk.com and purchases made through the WooCommerce store. The site owner should add the full legal business name, registered address and company details before final launch.
Products and Product Information
Product listings are provided for customer information and ordering. Images, packaging and availability may change. Customers must read the product description, stock status, delivery information and any restrictions before ordering.
Customer Responsibilities
Customers are responsible for ensuring that any products ordered are suitable for their intended lawful purpose and that they comply with applicable laws, import rules and safety requirements. ION Peptide does not provide medical advice.
Orders
An order is an offer to purchase. We may refuse or cancel orders where products are unavailable, payment is not completed, information appears incorrect, or legal/compliance concerns arise. If an order is cancelled after payment, any eligible refund will be processed to the original or agreed payment method where possible.
Prices and Payment
Prices are shown in GBP. Delivery charges, taxes or other applicable charges may be shown at checkout. Do not complete payment unless you are satisfied with the payment method displayed.
Delivery
Delivery estimates are not guaranteed. Customers must provide accurate delivery details and should monitor tracking information where supplied.
Returns and Refunds
Returns and refunds are handled under the Returns & Refund Policy and applicable UK consumer law. Certain sealed, perishable, temperature-sensitive or specialist goods may not be eligible for return once opened or dispatched where lawful exemptions apply.
Liability
Nothing in these terms excludes liability that cannot be excluded by law. Subject to that, ION Peptide is not responsible for indirect losses, misuse of products, customer non-compliance, or delays caused by third parties.